We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Bizkarts strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure, or destruction. For this purpose, Bizkarts adopts internal reviews of the data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Bizkarts stores Your Personal Information. Each of the Bizkarts entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act,
2005 and You hereby waive and release all Bizkarts entities from any claim of damages under contract or under tort.
If you choose a payment gateway to complete any transaction on the Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standards for the security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).
- Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback, or if you use voice commands to shop on the Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card/debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
- Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers in handling and fulfilling orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, location, and device information and we may request you to provide your PAN and Know-Your-Customer (KYC) details to check your eligibility for certain products/services including but not limited to credit and payment products, etc., to enhance your experience on the platform and provide you access to the services being offered by us, our affiliates or lending partners. Access, storage, and use of this data will agree with applicable laws. You understand that your access to these products/services may be affected in the event consent is withdrawn.
In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
Bizkarts may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the purpose. However, Bizkarts is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Bizkarts is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to a third party (including any third party websites, even if links to such third-party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, Bizkarts shall not be held responsible for any loss, damage, or misuse of Your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Bizkarts and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to a computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond the reasonable control of Bizkarts), power or electricity failure or unavailability of adequate power or electricity.
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.
You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.
User discretion and opt-out
You agree and acknowledge that You are providing your Information out of your free will. You have an option not to provide or permit Snapdeal to collect Your Personal Information or later on withdraw Your consent concerning such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Bizkarts entity as may be notified to You. In such a case, You should neither visit any Website nor use any services provided by Bizkarts entities nor shall contact any of Bizkarts entities. Further, Bizkarts may not deliver products to You, upon Your order, or Bizkarts may deny you access from using certain services offered on the Website.
You can add or update Your Personal Information regularly. Kindly note that Bizkarts would retain Your previous Personal Information in its records.
Following Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr. Avinash Kumar
D-50 ,2ND Floor Street No. 9 West Vinod Nagar New Delhi, India, 110092.
Phone: +91 7991129117
Time: Mon – Sat (9:00 – 20:00)
Please contact us regarding any questions regarding this statement